2026 Honda Pilot Lease in Baytown, TX

“ Carl and Bennett were wonderful in helping us buy our new car! Carl was so professional and knowledgeable about everything! He made car buying easy and helped us to have a great experience!! We highly recommended you see him for your car buying needs!! ”

“ Bennett and Carl helped us to get a brand new car. We appreciate their help! They’ll take good care of you!! ”

“ Always professional and courteous when I bring my cars in for service. Sometimes you run behind on when the cars get finished with service ”

“ I had a great experience at Community Honda Baytown! My first interaction was with Yvonne, who was incredibly friendly and helpful. She got me connected with Carl Castillo, and he made the entire process smooth and enjoyable. Carl was funny, knowledgeable, and kept everything moving quickly without ever coming across as pushy or having that typical “salesperson” personality. He kept the conversation going throughout the paperwork process, which made the time fly by and made me feel comfortable every step of the way. The finance manager was also wonderful—very kind, patient, and thorough when explaining all of the paperwork and options. Overall, everyone I worked with was professional, personable, and easy to talk to. 10/10 experience, and I would absolutely recommend Community Honda Baytown to anyone looking for a new vehicle! ”

“ Todo lo realizado fue de gran calidad espero que siempre sea de la misma forma ”

“ This is our second vehicle to buy from this dealership within a year. We are happy with the deals and incentives. We definitely recommend this dealership. ”

“ Customer assistance was above & beyond by phone secretary or operator including parts department wouldn't mind visiting & or purchasing here again 😀 ”

“ Aiden was very helpful and he let us compare a few options that he had ”

“ I always take my vehicle to Community Honda for all my service needs because they do great work! Also, the Sales Advisors are very professional and caring! ”

“ I had such a great experience at this location. Ricardo was patient, and made sure we got to where I wanted to be to close the deal! Would 10000% recommend letting him find your dream vehicle ”

“ We had an amazing experience purchasing our car with James! He was professional, patient, and very knowledgeable throughout the entire process. He answered all our questions clearly, made us feel comfortable, and never pressured us into anything. James truly went above and beyond to help us find the right car and made the whole experience smooth and stressfree. We really appreciate his excellent customer service and would highly recommend him to anyone looking to buy a vehicle. Thank you again, James Gallegos ”

“ Laila was very helpful and professional. She explains the details of the new car. I felt she cared and worked with the management on my behalf. This is the second car that I have bought from Community Honda. One thing, if possible, you need to speed up the paperwork. Set there for a long time before finalizing the purchase. Overall, a good experience. ”

“ The service at this dealership was was good. The young man really informative. He checked with us to give service status. Kali was very good. She was very patient andinformative. We sold our vehicle and purchased a new 2026 Honda. We have been so excited every time we are driving. Thank you so much for your services. ”

“ Thank you James for helping me fight the right car for me 10/10 stars . Great staff and great service ”

“ 10/10 would recommend! Givani was so nice and patient with me and my grandparents. He explained everything and made us feel good about purchasing the car. ”

“ Givani help us get what we needed for our trade in and set us up to walk in sign and leave. Was a pleasant experience! ”

“ Ricardo Gaitan was my salesman and his professionalism goes beyond excellent. He was punctual in meeting me in the lot, knowledgeable on the vehicles in the lot and never acting “pushy.” I purchased the perfect car for me with Ricardo’s professional assistance. I will tell others about this place. ”

“ Great customer service. Jason worked hard to ensure that my family and I go the best deal. ”

“ I had an outstanding car buying experience. Mario Sanchez was incredibly courteous, professional, and easy to work with. He really took the time to address my questions and made sure I felt comfortable - no pressure at all. The entire team from sales to finance involved were friendly, welcoming and genuinely focused on making the process smooth and stress free. Thank you Mario and Community Honda team!! I AM enjoying my CRV. ”

“ Very friendly people, super professional. I was worried my car may have too many issues and it would cost me an arm and a leg but the issues found were minor and I’m so happy I took it to Community Honda instead of somewhere else. ”

“ Very professional. The salesman , Carl, has been excellent. They made the transaction easy and fair. Honda should be proud of this dealership. ”

“ We had the pleasure of buying a beautiful 2026 Honda Pilot today and with James G. as our sales associate, it couldn’t have been a better experience. He was very knowledgeable about the vehicle, inside and out, and he was able to work with us in very valuable ways! Thank you James G. and thank you Community Honda of Baytown for this great experience! Definitely a 10/10 ”

“ The experience was great and memorable! Purchasing my first manual car with Ricardo!The entire dealership was a pleasure to work with. Ricardo was a great salesman and enthusiast. Felt like we were purchasing the car together lol! ”

“ Great service at Community Honda! Adrian, Kelis, and the manager saved me money under warranty ”

“ Ricardo was amazing! He helped me pick my dream car, then drove all the way to San Antonio to get the car!!! ”

“ Mario Sanchez took care of us from beginning to end. He made buying a new vehicle easy. Thank you again Mario!! ”

“ I had an excellent experience working with Givani when purchasing my new Honda Pilot. From the beginning, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs rather than just making a sale. Givani took the time to thoroughly explain all of the features and technology in the Honda Pilot in a way that was easy to understand, which made me feel confident in my purchase. He was never pushy or aggressive throughout the process, and I really appreciated his honesty and transparency. It truly felt like he had my best interest in mind every step of the way. Buying a new car can sometimes be stressful, but Givani made the entire experience smooth, comfortable, and enjoyable. I highly recommend asking for him if you’re looking for someone who is informative, trustworthy, and great to work with. ”

“ I was very comfortable while waiting on the service of my Honda Civic. Although I did not get the car washed or my scratch taken care of the service was good! Thank you ”

“ The service was excellent and highly professional. Communication was clear and consistent and I was kept informed throughout the process. ”

“ Appreciate all Ricardo Gaitan did and it was a pleasure doing business with him ! ”

“ Thank you Ricardo Gaitan for your great assistance with my Daughter In Law. She’s very happy! ”

“ Great services 👌 ”

“ Very friendly sales force and staff. It was a no pressure dealership with not pressure to add extras. ”

“ Carl Castillo made car buying an excellent experience and made sure I got the best deal. His customer service did not end even after we closed on the vehicle, as he took the time to explain all the features a Honda Pilot has available. I highly recommend anyone looking to purchase a vehicle to come to Community Honda at Baytown and seek out Carl. He'll interrupt his own meal for you. ”

“ Friendly folks. Service was prompt. Only did was they didn’t close the hood properly. There was a display on the dash noting the hood had not been closed properly. Don’t know how they missed it. ”

“ Very positive interaction with the service coordinator, David Tran. Knowledgeable, straightforward, went the extra mile (literally, as shuttle driver). Current parts and labor pricing is not sustainable for this recent retiree on a fixed income without some sort of senior / retired discount scheme. ”

“ Mr. Aidan (the Canadian) Cooper was an exceptional sales rep, however, the higher ups here do need to be made aware that exceptions must be made for certain criteria pertaining to higher down payments. Other than the wait time for a finance specialist, my experience was pretty alright. Wife's happy, im happy. ”

“ Came in for a oil change and tire rotation on my 26 honda civic touring after they gave the keys back i was looking over my car to check it out i have a extremely small scuff on my rim thats been on the car since i bought it and happened to notice it was still on the back driver side rim when it should be in a different spot due to the alleged “rotation” so i went in and asked the nice advisor if she was for sure it was done she replied they marked it as done so it absolutely should be then i asked to speak with the guy who did it and she brought me to him so i asked him if it was done and he replied “it was not needed so no” so i proceeded to tell him thats a little ridiculous because if you view the manual or even call honda care they will tell you it recommended to rotate every oil change. Regardless if i needed it thats what was stated needed to be done in my paperwork. they both apologized and i respect the honesty instead of lying. I was brought to what im assuming is a service advisor manager or someone hirer his name is Adrian he immediately asked us what was happening and listened to all of my concerns and wanted to try to get down to the best possible solution. He ended up getting a service manager to rotate my tires correctly and he even offered a free oil change my next visit which I very appreciate. After the rotation was done he made sure to check it with me and make sure it was correct we ended up all laughing about it but he made sure next time they would do me better! Just a little disappointed it wasn’t done right the first time especially when your dealing with brand new cars ”

“ Our purchase experience at Community Honda in Baytown could have been better. We've worked with this Dealership for years for Honda service on my previous Civic, and it was always great. We came in about 2 months ago to purchase a Certified Used EV that we found online, and to be honest... everything was a struggle. We felt the deal was okay, and we paid a fair amount for it, but we still feel like the Dealership didn't really care and is just trying to move cars as fast as possible. Issues we had: 1. Only had 1 key, and with a certified vehicle, you get a 2nd key. Having them order a key and program it to the car took DAYS, and communication with the Dealership was poor. We had to beg for more info. 2. We paid in full for the car with a trade and a cashiers check, no financing. Waited hours to talk to the Finance gal, and then there was an issue with a lien release notice getting obtained for our trade in vehicle from a bank. Went a month... no word from the Dealership at all, then the Sales Manager calls me in a panic... you have to get us the lien release doc today or we have to reclaim the new vehicle that I have fully paid for. Like, what?! You all need to get your stuff together! We got them the doc and they chilled, but it was frustrating. 3. The vehicle HondaLink/OnStar was still registered to the previous owner and it took 3 weeks to get them to transfer ownership. The Dealership did very little to help with this situation, it was hours on the phone with OnStar. The HondaLink works well, now, so that's a plus! 4. The Sales people have zero power or ownership of a Deal - they are just the middlemen between the Sales Managers and Finance folks. Communication and knowledge could have been much better. Overall, this is not a bad Dealership, but they are just a regular car Dealer that wants to sell cars and first make money - don't let the marketing trick you into thinking they're hometown folks who are "Christian owned" or "treat you like family". They're just selling you a car. We're happy with our purchase and the price, it just could have been a better customer service experience and we've had to jump through some hoops. Still waiting on that Tax window sticker and Title, though... 6 weeks later! ”

“ Went on a Saturday with and appointment and was told they were to busy to come back Went back and they could not diagnose my car correctly until I got management Involved they didn’t have a rental to leave the car that day so again I had to Come back another time and got a rental that smelt like an ashtray. That I had to pay for… ( part was under warranty) not sure why I had to pay. Door panel still makes an obnoxious rattling noise and the steering rack needed to be replaced. Which again was dismissed until management was involved. ”

“ Do not buy any used vehicle here got a truck from here used everything was good until I had to get something fixed and found out the financing people messed me over gave me warranty thinking it's the best but was told it was the bare minimum warranty. I went to the car lot today just to be told by the director of finance Matt or at least that's what I was told to be told he don't know who did my paperwork 😂 it don't matter, so I guess whoever you get it what type of service you get I thought the people who work for a company all do the same since it's the same company guess not with Honda! I rather do a voluntary repo than pay 1250 a month and not have a good warranty or even offered one, oh but was offered an upgrade just 2000 out of pocket absolutely not I believe when you purchase a vehicle you should know what is offered to you and us a customers should be able to pick what type of warranty we want because yall are not the ones paying for it we are! Tbh this is sad and ridiculous Delgado family doesn't recommend community Honda ”

“ If i could put a 0 star rating i would. My car was there for a whole week for a FENDER when i was told it was only gonna be there for 3 days , they kept pushing the days back , esmeralda was my service advisor and she did not know how to communicate at all, she said she would call me with updates but i had to keep calling multiple times for an update . I was left car less for first 3 days and i then had to escalate the problem to the manager which resulted in me getting a rental car which should’ve been brought to my attention sooner . ”

“ We purchased a vehicle, we had a great sales person, but when we went back to pay for for it, they kept the vehicle in the back, we didn't get to see it again until we signed all of the paperwork and paid for it in full. And by the time it was late and got dark, next day at home we notice that there was a few paint repairs on the outside of the vehicle, and even in the inside like the dash and the driver seat was also paited, and after 3 day's the driver seat started to fall a part, it was supposed to be leather but apparently it was like an imitation material. Also the front left shock started to make a really bad noise, se we had to get it replaced because it was broken, we also had to replace 2 bad sensors on it. Looks like to me that this people just make the car looks good for you to buy it but don't really fix anything on a pre-owned vehicle. We had the vehicle now for a month and they haven't give us the stickers, neather the title for it, after they told us that be ready in about 2 to 3 weeks. ”

“ Sold me a new car with a add on called clear shield it has life time warranty but I’ve had no luck for over a month trying to get it fixed the installer didn’t even show up to the appointment ”