Honda Service Center in Baytown, TX
Hondas are known for their dependable operation, efficiency, and safety. To make sure that your vehicle can continue to deliver the qualities that you love, it’s important to stay up-to-date on routine maintenance and promptly schedule a repair if you notice performance issues! When you visit our Service Department at Community Honda, our experts can return your car to its former strength.
Advantages of Dealership Maintenance
Regular maintenance is crucial when it comes to keeping your CR-V, Accord, or Passport in good condition. At a qualified Honda dealership, certified technicians will perform the services that your car requires, making any necessary replacements with genuine OEM parts. This will allow your vehicle to maintain its warranty coverage, so you won’t find yourself paying for costly repairs out of pocket. When your car’s service history shows that it has only been cared for at a qualified dealership, it’s likely to garner a more substantial profit if you decide to sell it. If a recall is issued for your Honda, our team will complete the repair free of charge, enabling you to resume your travels on Highway 146 with confidence.
Service Department Benefits
Do you find yourself delaying important maintenance tasks because you’re simply too busy during the week? You can solve this problem by visiting during our convenient Saturday hours. If you need to handle routine maintenance even more quickly, come by one of our designated Express Service bays, where you can get in and out in 45 minutes or less. Our Service Department’s greatest asset is our team of certified technicians, who are careful to stay apprised of the latest models, technological innovations, and diagnostic tools. To take advantage of their expertise before your next trip to Lincoln Cedars Park, fill out the Ask a Tech form on our website.
Key Services and Repairs
After our team inspects your Honda, their next step will be addressing any issues that they discover. Tasks such as tire rotations, oil checks, and filter changes should be performed on a regular basis, but our experts can also handle major repairs. Allow them to check the transmission if you have been having trouble shifting gears. To enable you to safely bring your car to a halt, it may be necessary to replace parts of the brake system. Dings, scrapes, and other damages caused by accidents can be repaired at our Collision Center. Our technicians have no problem servicing EV models, so don’t hesitate to ask them about the electric battery, on-board charger, or charging port. If your vehicle requires attention, schedule an appointment with our team at Community Honda!
Does Community Honda Offer Service Financing?
- Community Honda partners with Sunbit to provide helpful financing options, enabling you to get service now and pay over time!
Dealership Information
Testimonials
I stopped by on a Saturday afternoon and they took care
“ I stopped by on a Saturday afternoon and they took care of my oil change . Very nice and fast service. ”
They take good care of their customers.
“ They take good care of their customers. Their work is excellent. I would always go back to this dealership. ”
The person Mario Sanchez was a great help for us.
“ The person Mario Sanchez was a great help for us..he was very helpful person. Always with a great attitude! ”
They were professional and courteous with my car and did
“ They were professional and courteous with my car and did everything they could to make me comfortable while doing the work on my vehicle ”
“ (Translated by Google) Only buy from Ricardo. He approved us quickly. I'm very happy. (Original) Solo compren con ricardo. Nos aprovo rapido. Estoy muy feliz. ”
“ (Translated by Google) Ricardo was the best person to sell me my car. He speaks Spanish and is very friendly. If you're in the market for a car, just ask for him! (Original) Ricardo a sido el mejor para venderme mi carro. Habla espanol y es muy amable. Si estan en el mercado para un carro solo pregunten por el! ”
James was an awesome salesman and made it really easy for
“ James was an awesome salesman and made it really easy for to get our suv. Financing was a great guy and very detailed as well. ”
Great customer service, fast service!
“ Great customer service, fast service!! Will always refer community Honda. We typically have a different advisor but service was same as the other lady. Thanks so much! ”
“ James did a great job assisting me with the purchase of my new Honda Accord. I really appreciate his professionalism! ”
“ Thank you Mario Sanchez for helping me with Honda Odyssey purchase, very pleasant and positive experience!! ”
“ Carl and Bennett were wonderful in helping us buy our new car! Carl was so professional and knowledgeable about everything! He made car buying easy and helped us to have a great experience!! We highly recommended you see him for your car buying needs!! ”
“ Bennett and Carl helped us to get a brand new car. We appreciate their help! They’ll take good care of you!! ”
Always professional and courteous when I bring my cars in
“ Always professional and courteous when I bring my cars in for service. Sometimes you run behind on when the cars get finished with service ”
“ I had a great experience at Community Honda Baytown! My first interaction was with Yvonne, who was incredibly friendly and helpful. She got me connected with Carl Castillo, and he made the entire process smooth and enjoyable. Carl was funny, knowledgeable, and kept everything moving quickly without ever coming across as pushy or having that typical “salesperson” personality. He kept the conversation going throughout the paperwork process, which made the time fly by and made me feel comfortable every step of the way. The finance manager was also wonderful—very kind, patient, and thorough when explaining all of the paperwork and options. Overall, everyone I worked with was professional, personable, and easy to talk to. 10/10 experience, and I would absolutely recommend Community Honda Baytown to anyone looking for a new vehicle! ”
Todo lo realizado fue de gran calidad espero que siempre
“ Todo lo realizado fue de gran calidad espero que siempre sea de la misma forma ”
This is our second vehicle to buy from this dealership
“ This is our second vehicle to buy from this dealership within a year. We are happy with the deals and incentives. We definitely recommend this dealership. ”
“ Customer assistance was above & beyond by phone secretary or operator including parts department wouldn't mind visiting & or purchasing here again 😀 ”
Aiden was very helpful and he let us compare a few
“ Aiden was very helpful and he let us compare a few options that he had ”
I always take my vehicle to Community Honda for all my
“ I always take my vehicle to Community Honda for all my service needs because they do great work! Also, the Sales Advisors are very professional and caring! ”
“ I had such a great experience at this location. Ricardo was patient, and made sure we got to where I wanted to be to close the deal! Would 10000% recommend letting him find your dream vehicle ”
“ We had an amazing experience purchasing our car with James! He was professional, patient, and very knowledgeable throughout the entire process. He answered all our questions clearly, made us feel comfortable, and never pressured us into anything. James truly went above and beyond to help us find the right car and made the whole experience smooth and stressfree. We really appreciate his excellent customer service and would highly recommend him to anyone looking to buy a vehicle. Thank you again, James Gallegos ”
Laila was very helpful and professional.
“ Laila was very helpful and professional. She explains the details of the new car. I felt she cared and worked with the management on my behalf. This is the second car that I have bought from Community Honda. One thing, if possible, you need to speed up the paperwork. Set there for a long time before finalizing the purchase. Overall, a good experience. ”
The service at this dealership was was good.
“ The service at this dealership was was good. The young man really informative. He checked with us to give service status. Kali was very good. She was very patient andinformative. We sold our vehicle and purchased a new 2026 Honda. We have been so excited every time we are driving. Thank you so much for your services. ”
“ Thank you James for helping me fight the right car for me 10/10 stars . Great staff and great service ”
“ 10/10 would recommend! Givani was so nice and patient with me and my grandparents. He explained everything and made us feel good about purchasing the car. ”
“ Givani help us get what we needed for our trade in and set us up to walk in sign and leave. Was a pleasant experience! ”
“ Ricardo Gaitan was my salesman and his professionalism goes beyond excellent. He was punctual in meeting me in the lot, knowledgeable on the vehicles in the lot and never acting “pushy.” I purchased the perfect car for me with Ricardo’s professional assistance. I will tell others about this place. ”
Great customer service.
“ Great customer service. Jason worked hard to ensure that my family and I go the best deal. ”
“ I had an outstanding car buying experience. Mario Sanchez was incredibly courteous, professional, and easy to work with. He really took the time to address my questions and made sure I felt comfortable - no pressure at all. The entire team from sales to finance involved were friendly, welcoming and genuinely focused on making the process smooth and stress free. Thank you Mario and Community Honda team!! I AM enjoying my CRV. ”
Very friendly people, super professional.
“ Very friendly people, super professional. I was worried my car may have too many issues and it would cost me an arm and a leg but the issues found were minor and I’m so happy I took it to Community Honda instead of somewhere else. ”
Very professional.
“ Very professional. The salesman , Carl, has been excellent. They made the transaction easy and fair. Honda should be proud of this dealership. ”
“ We had the pleasure of buying a beautiful 2026 Honda Pilot today and with James G. as our sales associate, it couldn’t have been a better experience. He was very knowledgeable about the vehicle, inside and out, and he was able to work with us in very valuable ways! Thank you James G. and thank you Community Honda of Baytown for this great experience! Definitely a 10/10 ”
The experience was great and memorable!
“ The experience was great and memorable! Purchasing my first manual car with Ricardo!The entire dealership was a pleasure to work with. Ricardo was a great salesman and enthusiast. Felt like we were purchasing the car together lol! ”
Great service at Community Honda!
“ Great service at Community Honda! Adrian, Kelis, and the manager saved me money under warranty ”
“ Ricardo was amazing! He helped me pick my dream car, then drove all the way to San Antonio to get the car!!! ”
“ Mario Sanchez took care of us from beginning to end. He made buying a new vehicle easy. Thank you again Mario!! ”
“ I had an excellent experience working with Givani when purchasing my new Honda Pilot. From the beginning, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs rather than just making a sale. Givani took the time to thoroughly explain all of the features and technology in the Honda Pilot in a way that was easy to understand, which made me feel confident in my purchase. He was never pushy or aggressive throughout the process, and I really appreciated his honesty and transparency. It truly felt like he had my best interest in mind every step of the way. Buying a new car can sometimes be stressful, but Givani made the entire experience smooth, comfortable, and enjoyable. I highly recommend asking for him if you’re looking for someone who is informative, trustworthy, and great to work with. ”
I was very comfortable while waiting on the service of my
“ I was very comfortable while waiting on the service of my Honda Civic. Although I did not get the car washed or my scratch taken care of the service was good! Thank you ”
The service was excellent and highly professional.
“ The service was excellent and highly professional. Communication was clear and consistent and I was kept informed throughout the process. ”
“ Appreciate all Ricardo Gaitan did and it was a pleasure doing business with him ! ”
“ Thank you Ricardo Gaitan for your great assistance with my Daughter In Law. She’s very happy! ”
Friendly folks.
“ Friendly folks. Service was prompt. Only did was they didn’t close the hood properly. There was a display on the dash noting the hood had not been closed properly. Don’t know how they missed it. ”
Very positive interaction with the service coordinator,
“ Very positive interaction with the service coordinator, David Tran. Knowledgeable, straightforward, went the extra mile (literally, as shuttle driver). Current parts and labor pricing is not sustainable for this recent retiree on a fixed income without some sort of senior / retired discount scheme. ”
“ Mr. Aidan (the Canadian) Cooper was an exceptional sales rep, however, the higher ups here do need to be made aware that exceptions must be made for certain criteria pertaining to higher down payments. Other than the wait time for a finance specialist, my experience was pretty alright. Wife's happy, im happy. ”
Our purchase experience at Community Honda in Baytown
“ Our purchase experience at Community Honda in Baytown could have been better. We've worked with this Dealership for years for Honda service on my previous Civic, and it was always great. We came in about 2 months ago to purchase a Certified Used EV that we found online, and to be honest... everything was a struggle. We felt the deal was okay, and we paid a fair amount for it, but we still feel like the Dealership didn't really care and is just trying to move cars as fast as possible. Issues we had: 1. Only had 1 key, and with a certified vehicle, you get a 2nd key. Having them order a key and program it to the car took DAYS, and communication with the Dealership was poor. We had to beg for more info. 2. We paid in full for the car with a trade and a cashiers check, no financing. Waited hours to talk to the Finance gal, and then there was an issue with a lien release notice getting obtained for our trade in vehicle from a bank. Went a month... no word from the Dealership at all, then the Sales Manager calls me in a panic... you have to get us the lien release doc today or we have to reclaim the new vehicle that I have fully paid for. Like, what?! You all need to get your stuff together! We got them the doc and they chilled, but it was frustrating. 3. The vehicle HondaLink/OnStar was still registered to the previous owner and it took 3 weeks to get them to transfer ownership. The Dealership did very little to help with this situation, it was hours on the phone with OnStar. The HondaLink works well, now, so that's a plus! 4. The Sales people have zero power or ownership of a Deal - they are just the middlemen between the Sales Managers and Finance folks. Communication and knowledge could have been much better. Overall, this is not a bad Dealership, but they are just a regular car Dealer that wants to sell cars and first make money - don't let the marketing trick you into thinking they're hometown folks who are "Christian owned" or "treat you like family". They're just selling you a car. We're happy with our purchase and the price, it just could have been a better customer service experience and we've had to jump through some hoops. Still waiting on that Tax window sticker and Title, though... 6 weeks later! ”
Went on a Saturday with and appointment and was told they
“ Went on a Saturday with and appointment and was told they were to busy to come back Went back and they could not diagnose my car correctly until I got management Involved they didn’t have a rental to leave the car that day so again I had to Come back another time and got a rental that smelt like an ashtray. That I had to pay for… ( part was under warranty) not sure why I had to pay. Door panel still makes an obnoxious rattling noise and the steering rack needed to be replaced. Which again was dismissed until management was involved. ”
“ We purchased a vehicle, we had a great sales person, but when we went back to pay for for it, they kept the vehicle in the back, we didn't get to see it again until we signed all of the paperwork and paid for it in full. And by the time it was late and got dark, next day at home we notice that there was a few paint repairs on the outside of the vehicle, and even in the inside like the dash and the driver seat was also paited, and after 3 day's the driver seat started to fall a part, it was supposed to be leather but apparently it was like an imitation material. Also the front left shock started to make a really bad noise, se we had to get it replaced because it was broken, we also had to replace 2 bad sensors on it. Looks like to me that this people just make the car looks good for you to buy it but don't really fix anything on a pre-owned vehicle. We had the vehicle now for a month and they haven't give us the stickers, neather the title for it, after they told us that be ready in about 2 to 3 weeks. ”
“ I’m very grateful for the help that Mr. Mario Sanchez helped us in buying our car.. he is very understanding person always with a great attitude! ”